POLICIES

Things to Know

ABOUT OUR BED AND BREAKFAST IN WESTERN NORTH CAROLINA


Whether you are staying at Cumberland Falls Bed & Breakfast Inn for a vacation in the Smoky Mountains, a business trip to Asheville, or are just passing through, here are some things to know before you arrive.

Cancellations

  • A fifty percent deposit is required in order to guarantee a room. All single-night reservations are charged in full on the date they are made. The balance is due 14 days before check in and will be charged to the credit card on file.
  • Should a cancellation of your reservation become necessary, please contact us 14* prior to your arrival date to cancel your reservation. The card on file will be refunded less a $45 processing fee per room.
  • In the event you must cancel less than 14* days before arrival date, shorten your stay or check out early your balance will be turned into a gift certificate for a future stay. No refunds will be issued.
  • * A 30 day cancellation notice is required for all Booking.com reservations, multiple room, whole house, holidays and special events reservations.
  • Please remember that cancellations have a significant economic effect on smaller properties. Unforeseen circumstances can impact travel so we recommend that our guests purchase CFAR travel insurance such as TravelGard.

About Your Inn Stay

  • Check-in time is between 3:00 p.m. and 5:00 p.m. unless otherwise arranged. We are happy to accommodate later check-in times.
  • Check-out time is at 11:00 a.m.
  • Breakfast is a one-time seating at 9:00 a.m. We do offer a “to-go”continental style breakfast if you have activity conflicts requiring an early start.
  • There is a $45.00 charge for each additional person in the room above double occupancy.
  • Please use the notes section of your reservation to let us know of any dietary restrictions (Gluten-free, Celiac, Vegetarian, Vegan, Lactose intolerant, and Nut allergies) so that we can prepare a breakfast you can enjoy.
  • We hope you will enjoy our smoke-free environment. Smoking is permitted ONLY mid-garden at the fire pit/ or public street. Smoking in home will result in $500 fee for smoke abatement to ensure next guest a smoke-free environment.
  • Please, no children under 12 years old.
  • We love animals, but are not able to accommodate pets.
  • We are members of Asheville Area Chamber of Commerce and the Asheville Bed & Breakfast Association.

OUR REVIEWS

What Our Guests Say


Thank you so much for your help in making this weekend so special.  The room was wonderful, breakfast, divine and your hospitality cannot be matched.

JEAN & BEN

OUR REVIEWS

What Our Guests Say


This house and gardens were so amazing that any future BnB will have a very hard time trying to compare. The hidden nooks and flower gardens were such a treat that we didn’t want to leave the property to visit the town. Angela and David made our stay absolutely amazing. They were accommodating to my food allergies and our early check out needs. We will certainly be going back.

GINA K.

OUR REVIEWS

What Our Guests Say


This lovely b & b is in a quiet neighbourhood within walking distance of the town. Extremely comfortable room and all in all a charming old colonial house with a beautiful garden. The innkeepers are very friendly and nothing is too much trouble if you need help- we did! Breakfasts were absolutely fabulous, very tasty, beautifully cooked and presented. We can’t thank Angela and David enough for giving us such a wonderful and welcoming stay.

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